Refund & Return Policy

This is placeholder policy content. Replace the bracketed details with your business's actual return window, process, and timelines before this site goes live.

1. Return Eligibility

Products can be returned within [X] days of delivery, provided they are unused, in their original packaging, and in the condition they were received.

2. Non-Returnable Items

Certain items, such as [e.g. personal care/beauty products, opened items], may not be eligible for return for hygiene or safety reasons. Any such exclusions will be clearly noted on the product page.

3. How to Initiate a Return

To request a return, contact us at [support email] with your order number and reason for return. We will confirm the next steps once your request is reviewed.

4. Refunds

Once a returned item is received and inspected, refunds are processed to the original payment method within[X] business days.

5. Damaged or Defective Items

If you receive a damaged or defective item, contact us within [X] days of delivery with photos of the item, and we will arrange a replacement or refund.

6. Contact Us

For any questions about returns or refunds, reach us at [support email] or [support phone number].